Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website and the Wetaran Pharma and Wetaran HDMS platforms (together, the "Services") provided by Wetaran Tech Private Limited ("Wetaran", "we", "us"). By accessing or using the Services, you agree to these Terms.

1. Who we are

Wetaran Tech Private Limited is a company incorporated in India (CIN U62010MH2026PTC471869), with its registered office at Dynasty Business Park, Level 4, Unit 401, A-Wing, Andheri Kurla Road, Andheri East, Mumbai 400059, Maharashtra, India.

2. Nature of the Services

Wetaran is a technology service provider. We provide software that enables brands, distributors, stockists, chemists and retailers to place, route, fulfil and record orders and to manage related distribution activity.

Wetaran does not buy or sell goods, does not hold any drug or trading licence for the purpose of trading, and is not a party to any sale of goods conducted through the Services. Every order placed through the Services is billed and fulfilled by the relevant distributor or stockist on their own account, invoice and licence. The commercial relationship in respect of the goods is between the transacting parties, not with Wetaran.

3. Eligibility and accounts

The Services are intended for businesses and the individuals authorised to act on their behalf. You are responsible for providing accurate registration information, for maintaining the confidentiality of your login credentials, and for all activity that occurs under your account. You must notify us promptly of any unauthorised use.

4. Acceptable use

You agree not to misuse the Services, including by: violating any applicable law or regulation, including those governing the sale and distribution of pharmaceutical products; submitting false, misleading or fraudulent information; attempting to gain unauthorised access to the Services or other users' accounts; interfering with or disrupting the integrity or performance of the Services; or using the Services to infringe the rights of others.

5. Orders and transactions

The Services facilitate the placing and routing of orders between transacting parties. Wetaran is not responsible for the availability, quality, pricing, legality, delivery or billing of any goods, which remain the sole responsibility of the transacting parties. Any dispute regarding an order, its fulfilment or payment is to be resolved between the parties to that transaction.

6. Fees

Use of the Wetaran Pharma platform is free for chemists and stockists. Fees for other Services, where applicable, are as agreed separately in writing between Wetaran and the relevant party.

7. Intellectual property

The Services, including all software, design, text, graphics and the Wetaran name and logo, are owned by Wetaran or its licensors and are protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services for their intended business purpose. You may not copy, modify, distribute, reverse engineer or create derivative works from the Services except as permitted by law.

8. Data

Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms. Transaction records generated through the Services are processed as described in that policy, and analytics derived from them are aggregate and market-level.

9. Third-party services

The Services may rely on or link to third-party services. We are not responsible for the content, policies or practices of third parties, and your use of those services is governed by their own terms.

10. Disclaimers

The Services are provided "as is" and "as available". To the fullest extent permitted by law, Wetaran disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free or secure.

11. Limitation of liability

To the fullest extent permitted by law, Wetaran shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or in connection with your use of the Services. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnity

You agree to indemnify and hold harmless Wetaran and its officers, employees and agents from any claim or demand arising out of your use of the Services, your violation of these Terms, or your violation of any applicable law or the rights of any third party.

13. Suspension and termination

We may suspend or terminate your access to the Services, with or without notice, if you breach these Terms or if we reasonably believe such action is necessary to protect the Services or other users. You may stop using the Services at any time.

14. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to any applicable law, the courts at Mumbai, Maharashtra shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Services.

15. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page and revise the effective date above. Continued use of the Services after an update constitutes acceptance of the revised Terms.

16. Contact

Wetaran Tech Private Limited
Email: info@wetaran.com
Dynasty Business Park, Level 4, Unit 401, A-Wing,
Andheri Kurla Road, Andheri East, Mumbai 400059, Maharashtra, India

This document is provided for general information and does not constitute legal advice. It should be reviewed by qualified legal counsel before it is relied upon.